Communication+Skills

= = = = =Communication Skills =  Introduction: This unit focuses on the various styles of communication and how crucial it is to have open communication between managers and staff for motivational techniques to be implemented.

Unit Objectives: Manager will understand that good communication must be part of the employee-manager relationship. The manager will understand the various styles of communication including verbal and non-verbal. The manager will have tools to help identify the communication style of each employee. The manager will know how blend his/her communication style with that of the employee.

Couldn’t we just produce graduates skilled at crunching numbers? Good communication matters because business organizations are made up of people. Research spanning several decades has consistently ranked communication skills as crucial for managers. Typically, managers spend 75 to 80 percent of their time engaged in some form of written or oral communication. Although often termed a “soft” skill, communication in a business organization provides the critical link between core functions.
 * Why is communication important to business?**




 * [|Let's take a look at the basics of communication skills:]**